Due to the current procedures we and our delivery partners have put in place to ensure the well-being of our team and customers, there are unavoidable delays and deliveries may take a bit longer than usual. We thank you for your understanding during this challenging time.
After your purchase is complete, we will organise for your order to be picked, packed & dispatched as soon as possible. You will receive two emails from Midas Shoes, one confirming your order has been placed and one including a tracking link so you can stay in the loop. Please note - orders containing more than one item may receive more than one tracking number and may be delivered at different times.
AUSTRALIAN DOMESTIC DELIVERY INFORMATION:
Please note the below time frames do not include picking & packing time prior to dispatch.
|Delivery Option||Delivery Time||Cost|
|Australian metropolitan areas||2-4 Business Days||Free|
|Australian rural areas||4-10 Business Days||Free|
ADDITIONAL DELIVERY INFORMATION:
- Delivery times may alter from the above depending on the point of dispatch and the selected delivery method. If you have any questions, please contact our Customer Care Team for more information.
- Your order will be sourced from our warehouse or one of our Midas Shoe stores, or often a combination of both (for orders containing more than one item).
- Your order may be delivered via Australia Post or Star Track. All orders can be tracked via thie Australia Post website, by entering the tracking number we email you once your order has been dispatched. Track my order.
- Once your order has been dispatched you may receive status updates via email or SMS from our delivery partners.
- For orders made on weekends and public holidays, please allow an extra 2-3 days for pick, pack and dispatch.
- We start processing and packing your order as speedily as possible after you click 'Buy Now'. This helps us to send your goods quickly but this also means that we're unable to make changes to your order, including delivery address, changing colours and sizes or removing items.
- We do not deliver to Parcel Lockers or Click & Collect locations.
- If you are not available at your nominated delivery address & the delivery driver deems it as unsafe to Safe Drop the package, the driver drops off your order at the nearest Australia Post for pick up. The driver will leave a note in your mail box to let you know you have missed a delivery and where it can be picked up. This applies to standard Australian deliveries.
- Delivery charges are non-refundable unless the order contained faulty items. For more information, please see our Returns Policy.
- Midas Shoes is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 3 business days to arrange a full refund.
- For more information on Returns, please see our Returns Policy.
INTERNATIONAL DELIVERY INFORMATION:
- For delivery to New Zealand please change your country at checkout to New Zealand from the drop down and a $15 International shipping rate will added to your order.
- GST of 15% applies to all New Zealand orders. More information can be found on the New Zealand government customs pages.
- Midas Shoes does not deliver outside of Australia and New Zealand.
Last updated: 14/10/2019