terms & conditions

Midasshoes.com.au is the shopping website of Midas Shoes Pty Limited (Website) that allows consumers to browse, select and purchase products from  Midas Shoes Pty Ltd ABN 58 075 876 425 (Midas).

Use of the Midas Website is subject to acceptance of these Terms and Conditions.

DISCLAIMER AND LIABILITY

Every effort has been made to ensure the information contained on the Website is correct, however Midas makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

Midas, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

PRIVACY

For information on how we collect and handle personal information please see our Privacy Policy.

PERSONAL INFORMATION

In order to purchase products from the Website, you will need to create a Midas account prior to making a purchase.  You must also create a Midas account to engage with the Midas community to make comments on our Website.

As an account holder you are required to provide Midas with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.

Any personal information collected by Midas shall not be disclosed to any third party unrelated to Midas’s business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Midas otherwise relies on its Privacy Policy.

We mainly communicate through email, if you wish to unsubscribe please click the unsubscribe link at the bottom of each promotional email and we will opt you out of the mailing list without any cost. If you continue to receive unwanted emails please contact Customer Service immediately. 

CREDIT CARD INFORMATION & PAYMENT

Credit card information collected for the purpose of payment of products purchased at Midas will be stored securely using a PCI DSS compliant solution.

Credit card information will be masked on your account and will not be visible to Midas Customer Service operators.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

SECURITY OF YOUR ACCOUNT

If you create an account with Midas you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Midas if at any time you believe someone has access to your password. 

REVIEWS AND COMMENTS

You may post reviews and make comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam." Midas reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant Midas a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material Midas may create.

If you opt out of the Post a review email it will unsubscribe you from those communications only. The user will still get the promotional emails if subscribed but will not get the review email for the purchased product.

PRICING AND GST

All prices on the Website are quoted in Australian dollars and include GST.

Purchases made from New Zealand and delivered to New Zealand do not include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

STOCK AVAILABILITY

Midas attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.

If an ordered item isn't available or we are unable to fulfill your order we may attempt to arrange an alternative item or will provide a full refund.

For more information please see our Delivery Policy page.

CUSTOMER COMMUNICATIONS

For information on how Midas will communicate with you please see our Privacy Policy.

ORDER CANCELLATIONS

Once you have placed your order, Midas are unable to cancel, add, remove or make changes to your order including your delivery details, items, colours, sizes or removing the items from your order.

Midas also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we don't reasonably believe we can successfully complete delivery

Midas will attempt to notify you before cancelling your order.

SUSPENSION, TERMINATION AND EFFECT OF TERMINATION

If you breach these terms and conditions, Midas reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

If you are awaiting delivery of products, Midas reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

DELIVERY

For information on delivery, please see our Delivery Policy page.

RETURNS

Midas offers a 30-Day Return Policy. This policy includes rights you are entitled to under the Australian Consumer Law.

For returns details please see the  Return Policy.

For returns from countries other than Australia, of shoes purchased at Midas, the cost of shipping must be paid in full by you prior to acceptance by Midas.

If the product is faulty when you receive it you may choose to return the product to Midas for a full refund. Faults will be assessed by our Customer Service Team and we may also consult with the supplier or manufacturer. If the product is found to be faulty you will receive a full refund.

For more information on our returns policy, please see our Returns Policy.

REFUNDS

Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Midas will not consider requests for refunds after 30 days of purchase unless the product is deemed faulty by our Customer Service operator.

If you used a voucher with a minimum spend on an order and wish to return one of the items in that order please note the following:

  • Should the return of an item cause the total value of the non-returned items to be less than the minimum spend of the voucher, you will receive a refund for the item value less the voucher amount. This is because the voucher is no longer eligible to be used on the order as it does not meet the minimum spend requirement.
  • Should the total value of the non-returned items be greater than the minimum spend, the voucher will be applied to the remaining total value of the order and you will receive a refund for the item/s returned.

For more information on refunds, please see our Returns Policy.

LOSS OF GOODS

The risk of loss of goods shall be passed to you upon our delivery of the product to Midas's nominated delivery company. In the case of New Zealand deliveries you authorise for the goods to be left at your specified address and your order will have been taken to be delivered as if they had been signed for. Midas will not be held responsible for any loss, damage or liability as a result of this authority.

LINKS

The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

VOUCHERS

  • Vouchers are issued in Australian dollars (AUD).
  • Vouchers are issued on a one-time use per customer and are taken off the total invoice amount.
  • Limit of one voucher per order can be used.
  • Vouchers are not applicable to sale items unless stated otherwise.
  • No cash redemption for a voucher code is possible.
  • To redeem a voucher code, enter it at the checkout under "Voucher Code" and click "Apply".
  • If you return an item that was purchased using a voucher, you will be issued a new voucher provided that the item is returned before the voucher expiry date.

PROMOTIONS

By submitting your email address on the promotional pages on midasshoes.com.au you agree to receive our Midas newsletter with updates on new arrivals, competitions, promotions and sales. Please read our Privacy Policy for more information.

DISPUTES

This contract will be governed by the laws of Victoria, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

SECURITY

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Midas makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

COPYRIGHT

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Midas its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Midas.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

CHANGES TO TERMS AND CONDITIONS

Midas reserves the right to change these Terms and Conditions of its service without informing you. You should check our Website regularly for any updated Terms and Conditions.

The Terms and Conditions for existing orders shall be upheld by Midas.

CONTACT US

You can find our contact details on our Contact Us page.

LADIES IN BLACK COMPETITION – SEPTEMBER 2018

Commences 09:00am AEST Saturday 15th September 2018- Closes 23:59pm AEST Sunday 23rd September 2018

These are the terms and conditions (Terms), including the conditions of entry, which apply to the trade promotion (Promotion) being conducted by Cinori Shoes Pty Ltd ABN 58 075 876 425 (trading as Midas Shoes). Midas Shoes is a subsidiary of Munro Footwear Group Pty Ltd (ACN 614 250 501).

By entering the Promotion, each entrant accepts these Terms and agrees that the Promotion will be conducted in accordance with, and the entrants’ rights will be governed by these terms.

The Promotion commences at 09:00am AEST Saturday 15th September 2018 and closes at 23:59pm AEST Sunday 23rd September 2018 (Promotion Period). Entries will not be valid unless made during the Promotion Period.

Entry is free and is open to residents of Australia, who enter the Promotion in accordance with the conditions of entry below. Entrants must be aged 18 years or older. Employees of Munro Footwear Group (and associated companies) and their immediate families are not permitted to enter. By entering the promotion, Entrants agree to being subscribed to the Midas Shoes database using the email provided in their entry form. Entrants can unsubscribe at any time, by contacting Midas Shoes customer service or by using the unsubscribe link in the footer of all email communications.

To enter, entrants must visit www.midasshoes.com.au and complete the entry form by stating their first and last name, email address and by stating what their favorite pair of shoes is and why, within the Promotion Period.

There will be 1 prize (1 winner). The prize pool is valued at up to $6,160 AUD and comprising;

  • Return economy flights from the winners nearest capital city to Sydney for the winner and one guest
  • Private return airport / hotel transfers in Sydney
  • 2 nights’ accommodation in Sydney at a minimum 4-star hotel
  • High Tea and a cocktail at the Queen Victoria Building
  • David Jones personal shopping experience (including goods up to $1,000 in value)
  • Midas shoe fitting and complimentary pair of shoes at our Piccadilly Boutique for the winner and their guest ($500 total value, shared between two people)

The following conditions are applicable to the prize:

  • Package is based on 2 people sharing a room.
  • MIDAS shoe fitting and complimentary pair of shoes for winner & their guest to a maximum value of $500 total to be redeemed at Midas Piccadilly and in one single transaction.  If winner or winner’s guest is male this part of the prize is still available and can be swapped for an online Midas voucher.
  • Dates of travel must be confirmed within 45 days of notification of winning prize.
  • All elements of the prize including flights, accommodation and experiences are subject to availability at time of booking. There is no cash alternative.  Prize is non-refundable and non-transferable.
  • Not to be taken over Australian Public or National holiday periods.
  • Not valid between 14 December 2018 to 14 January 2019.
  • Travel must be completed within 6 months of winner notification of prize.
  • Winner will be required to produce credit card upon check in to hotel for incidentals. This is mandatory.
  • One winner must be over 18 years of age. If the winner is under 18 years of age then guest must be his/her guardian.
  • Winner and his/her guests are solely responsible for all other meals and expenses not specifically set forth herein.
  • Airline tickets are non-transferable (i.e. no name changes allowed).  Once tickets are issued, they are non-transferable.  Any alterations to confirmed flights and/or accommodation details will be at the expense of the winner. All components of the Prize must be fulfilled at the same time and they cannot be split across different time periods.
  • Individual supplier terms and conditions apply.
  • Flights: Flights are economy class and may be indirect. The airline’s Conditions of Carriage apply to all flights. The Winner and travelling companions must travel at the same time and are responsible for transport from their residence to their nearest Capital City Airport in Australia. 
  • Airline, flight route and dates of travel are subject to the promoter’s absolute and final decision.
  • Any changes to the prize package made by the winner will be subject to a $250 excluding GST administration fee.

The following are not included as part of the prize: all other out of pocket expenses including additional meals, beverages, laundry services, spending money, additional accommodation due to flight schedule changes, optional excursions, tipping, passports, visas, travel insurance and all other ancillary costs not expressly listed as provided in the prize detail above. The costs of obtaining any of these requirements are the responsibility of the prize winner and their travel companion.

The winner of the prize must take the prize as described and on the conditions stated in these Terms, and the prize cannot be used in conjunction with any other offer.

To redeem the prize, the winners must contact Midas Shoes with their relevant contact details to organize the prize.

Munro Footwear Group (Midas Shoes) reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these Terms.

The prize draw will take place at Munro Footwear Group head office at 32 Gipps St, Collingwood at 12.00pm AEST on Wednesday 26th September 2018. Entrants to the prize are not required to be present at the draw to win the prize. The winner will be drawn based on the most creative answer provided.

The prize winner will be announced on both the Midas Shoes Facebook and Instagram pages, on Wednesday 26th September 2018 at 12pm AEST. The winner will then be contacted via the email address supplied on the entry form.

The prize winner will need to respond confirming their acceptance of the prize within 45 days of the notification date. Non-response from the prize winner will result in the prize being forfeit and another winner will be drawn randomly from the pool of entrants.

The prize winner will also be announced and published on the Midas Shoes website from Wednesday 26th September 2018 at 12pm AEST.

Munro Footwear Group (Midas Shoes) reserves the right to alter, extend, delete or change the promotion without notice.

If for any reason this Promotion is not capable of running as planned including tampering, unauthorised intervention, fraud or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness integrity or proper conduct of this Promotion, Munro Footwear Group (Midas Shoes) reserves the right (subject to any written direction given by a relevant Regulatory Authority) to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Promotion.

All entries will be the property of Munro Footwear Group (Midas Shoes). Personal information may be disclosed to contractors and agents assisting with this promotion or to communicate with entrants. Entrants can obtain a copy of Munro Footwear Group privacy policy by contacting Midas Shoes or heading to https://www.munrofootweargroup.com.au/privacy-policy

Munro Footwear Group (Midas Shoes) is not responsible for any loss, damage or injury suffered or claimed (including, but not limited to, indirect or consequential loss or damage, personal injury or death, and direct or indirect loss or damage) by an entrant in relation to entering or participating in this Promotion or taking or using the prize offered except where that loss, damage or injury was caused by breach of these Terms by (Munro Footwear Group) Midas Shoes or the willful or negligent acts or omissions of Munro Footwear Group (Midas Shoes). To avoid any doubt, Munro Footwear Group (Midas Shoes) shall not be liable for loss caused by technical and mechanical malfunction which is outside the control of Munro Footwear Group (Midas Shoes).

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram, Pinterest or YouTube.